CUSTOMER JOURNEY MAPPING

15 May 2018
14:17

CUSTOMER JOURNEY MAPPING

Customer Journey Mapping for a friction free customer journey through all digital and physical channels

Real life case study of a B2B Customer Journey – Before and After Purchase – at every touch point through:
Web, Adwords ebooks and content, Facebook, LinkedIn and YouTube,Webinars, Events, Emails, Sales interactions, Customer Service, Support, Using AI to track